2/4/2010 Reflection

Yesterday we had the privilege of hearing from a representative from Tahitian Noni. I learned a lot from him about employee training. The benefits of employee training have to be tracked well by showing improvement in sales or customer service. The average training ratio for other companies is 50:1. The training ratio for Tahitian Noni is 20:1. Tahitian Noni has 30 minute briefing sessions each day. The lecturer also told us it cost double to get a new employee than to hang on to an employee. He also talked about how they keep training internal in their company than bring in outside trainers. I learned from him that training helps keep the companies mission in focus. He told us that in companies that need to cut spending usually cut the training programs first. The most important thing I got out of this lecture is was to have training programs and to have a training program objective.